Delete your NoteDive data
NoteDive: Infinite Notes (NoteDive: Infinite Canvas on the App Store) · developer Ilona Dantsevich
- Send an email to ilonkadantsevich@gmail.com with the subject “NoteDive data deletion”.
- Tell us whether you use NoteDive on Android or iOS, and roughly when you installed it. If you bought NoteDive Pro, include the date of the purchase or the order number from your Google Play or App Store receipt — it helps us find your records.
- We confirm by email and delete your data within 30 days.
What is deleted
- The anonymous identifier the app created for you, and the usage events recorded under it (analytics).
- Your subscription status records held by our purchase service.
- Crash and diagnostic records linked to your install.
What is kept, and for how long
- Purchase records we are required to keep for tax and accounting purposes, for as long as the law requires. Payments themselves are handled by Google Play and the App Store, which keep their own records.
- Aggregated statistics that no longer identify you.
What you can do yourself
- Your notes, drawings and the photos on your canvases are stored only on your device, and backups you export stay wherever you save them. Deleting the app deletes what is on the device; we never receive any of it.
- Advertising data in the free version is handled by Google AdMob. You can reset or delete your advertising ID in your device settings (Android: Settings → Privacy → Ads; iOS: Settings → Privacy & Security → Tracking), and change your ad choices in the app under Settings → Privacy choices.